Terms & Conditions

1. Introduction and Acceptance

Welcome to fv7, Bangladesh's trusted online casino and cricket betting platform. These Terms & Conditions govern your use of the fv7 website, mobile interface, and all related services offered at fv7.bio. By accessing or using any part of the fv7 platform, you confirm that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any provision herein, you must discontinue use of fv7 immediately.

fv7 reserves the right to update or amend these Terms & Conditions at any time. Material changes will be communicated to registered users via email or in-platform notification. Continued use of the platform after such notification constitutes acceptance of the revised terms. It is your responsibility to review this page periodically.

2. Eligibility and Account Registration

To register and maintain an active account on fv7, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age. fv7 is strictly a 21+ platform. Minors are prohibited from registering or placing bets.
• You must provide accurate, complete, and up-to-date personal information during registration. Providing false information constitutes grounds for immediate account termination.
• Each person is permitted to hold only one fv7 account. Duplicate accounts will be closed and associated balances may be forfeited.
• You must not be a resident of a jurisdiction where online gambling is prohibited by applicable law. It is your sole responsibility to determine the legality of online gambling in your location.

3. Deposits and Payment Methods

fv7 supports a variety of payment methods tailored to the Bangladesh market to ensure fast, secure, and convenient transactions. All deposits are processed in Bangladeshi Taka (BDT). The following rules apply to all deposit activity on the platform:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. fv7 does not accept cash deposits or third-party payment transfers.
• Minimum deposit amounts and processing times may vary by payment method. Please refer to the cashier section of your account for current limits and estimated processing windows.
• All payment methods used must be registered in your name. fv7 may request verification documents confirming ownership of a payment method before processing withdrawals.
• fv7 is not responsible for any delays, errors, or fees imposed by third-party payment processors or mobile banking providers such as bKash or Nagad.
• Deposits made through fraudulent means or chargebacks will result in immediate account suspension and potential legal action. All transactions are subject to fv7's anti-fraud and AML (Anti-Money Laundering) protocols.

4. Withdrawals

Players may request withdrawals of available account balances subject to the following conditions:

• Withdrawals are processed to the same payment method used for the original deposit wherever technically possible, in accordance with our anti-fraud policy.
• Identity verification (KYC) must be completed before any withdrawal can be processed. Required documents typically include a government-issued photo ID and proof of address.
• Bonus funds and winnings derived from bonuses may be subject to wagering requirements before they are eligible for withdrawal. These requirements will be clearly stated in the respective bonus offer terms.
• fv7 reserves the right to impose daily, weekly, or monthly withdrawal limits. Current limits are displayed in the cashier section of the platform.

5. Bonuses and Promotions

fv7 offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general terms in addition to any promotion-specific conditions:

• A welcome bonus is available to first-time depositing players only. Claiming a welcome bonus constitutes full acceptance of its specific wagering requirements and rollover conditions.
• Free spins awarded as part of a promotion must be used within the stated validity period. Unused free spins expire automatically with no cash equivalent.
• Bonuses may not be combined unless explicitly stated otherwise in the promotion terms. Only one bonus may be active in a player's account at any given time.
• fv7 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice if abuse or fraud is suspected.

6. Responsible Gaming Obligations

fv7 is deeply committed to promoting responsible gaming practices. We believe gambling should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. As a player on fv7, you acknowledge and agree to the following:

• Gambling is intended for adults aged 21 and above. fv7 strictly prohibits underage gambling and will take all necessary measures to prevent minors from accessing the platform.
• Players are encouraged to set personal deposit limits, loss limits, and session time limits through their account settings. If you feel gambling is negatively affecting your life, contact our support team immediately.
• Self-exclusion options are available. Players may request a temporary cool-off period or a permanent self-exclusion. During any exclusion period, re-registration attempts will be refused.
• fv7 will never contact you to entice you back to play if you have self-excluded. Marketing communications to self-excluded players are strictly prohibited.

7. Prohibited Activities

The following activities are strictly prohibited on the fv7 platform and will result in immediate account suspension, forfeiture of funds, and potential reporting to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage in any game or betting market.
• Colluding with other players or engaging in match-fixing, arbitrage betting schemes, or any coordinated activity designed to manipulate game or betting outcomes.
• Attempting to launder money, commit fraud, or engage in any unlawful financial activity through the fv7 platform. fv7 complies fully with applicable anti-money laundering regulations.

8. Intellectual Property

All content available on the fv7 platform — including but not limited to the website design, software, text, graphics, logos, game interfaces, and audio-visual materials — is the exclusive intellectual property of fv7 or its licensed content partners. Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. Any reproduction, distribution, modification, public display, or commercial exploitation of fv7 content without prior written consent is strictly prohibited and may result in civil or criminal liability.

• The fv7 brand name, logo, and associated trade marks are protected. Unauthorized use of these marks in any commercial or promotional context is not permitted.
• Game software and content is provided by third-party providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. Their respective intellectual property rights are acknowledged and respected.
• If you believe that any content on fv7 infringes your intellectual property rights, please contact us at the support email address provided in the footer of this website.

9. Limitation of Liability

To the fullest extent permitted by applicable law, fv7, its directors, employees, agents, and technology partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to loss of winnings, loss of data, or any interruption in service. fv7 does not guarantee that the platform will be uninterrupted, error-free, or free from technical defects. Planned and unplanned maintenance windows may cause temporary unavailability, for which fv7 accepts no financial liability. Your use of the fv7 platform is entirely at your own risk.

10. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising from your use of the fv7 platform, we encourage you to contact our customer support team first at [email protected] so that we may attempt to resolve the matter amicably. fv7 is committed to fair and transparent dispute resolution. If a matter cannot be resolved through direct communication, it may be subject to formal arbitration or other applicable legal processes. The decision of fv7's internal review panel shall be considered final for all in-platform disputes concerning game outcomes, technical errors, and bonus calculations, unless there is manifest evidence of a system error on fv7's part.

11. Contact and Support

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the fv7 platform, our support team is available 24 hours a day, 7 days a week. Please reach us by email at [email protected]. Our team is based in Bangladesh Standard Time (BST, UTC+6) and aims to respond to all enquiries within 24 hours.