Responsible Gaming at fv7

We believe gambling should always be fun, safe, and within your control. fv7 provides tools and guidance to keep every player in Bangladesh playing responsibly.

21+ Only

fv7 is an online casino and cricket betting platform designed exclusively for adults aged 21 and above. We are fully committed to responsible gaming and firmly believe that gambling should be a form of entertainment — never a way to make money, solve financial problems, or cope with stress. Every player in Bangladesh deserves a safe, fair, and enjoyable experience, and our responsible gaming framework is built to protect that.

Our responsible gaming policy covers deposit and loss limits, session time reminders, cooling-off periods, and permanent self-exclusion options. If you ever feel that gambling is no longer fun or is causing harm to you or your family, please use these tools immediately or contact our 24/7 support team at [email protected]. You are never alone — help is always available.

Our Player Protection Tools
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Account Lock
Temporarily or permanently lock your fv7 account at any time through our support team.
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Deposit Limits
Set daily, weekly, or monthly deposit caps in BDT to stay in control of your spending.
⏱️
Time-Out
Take a short break from gambling — pause your account for 24 hours, 7 days, or 30 days.
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Self-Exclusion
Request a long-term or permanent self-exclusion to block all access to your fv7 account.
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Reality Check
Receive regular session-time alerts so you always know how long you have been playing.
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24/7 Support
Our dedicated support team is available around the clock to assist any player who needs help.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or experience. It is important to recognise the early warning signs so you can take action before it becomes a serious issue. The following are common indicators that gambling may be causing harm:

  • Spending more than you can afford to lose
  • Chasing losses by placing larger or more frequent bets
  • Gambling to escape stress, anxiety, or depression
  • Neglecting work, family, or social responsibilities because of gambling
  • Borrowing money or selling possessions to fund gambling
  • Feeling irritable or restless when not gambling

If you recognise any of these signs in yourself or someone you know, please do not hesitate to reach out. fv7 is here to help, and our support team is available 24/7 via email at [email protected]. Taking the first step to seek help is a sign of strength, not weakness.

Self-Exclusion and Account Controls

fv7 provides a range of account control features that allow you to manage your gambling activity and protect your wellbeing. These tools are available on request through our support team and take effect immediately upon confirmation.

Cooling-Off Period

A cooling-off period temporarily suspends your account for a set duration — typically 24 hours, 7 days, or 30 days. During this period, you will not be able to log in, place bets, or make deposits. This is ideal if you feel you need a short break to regain perspective without fully closing your account.

Long-Term Self-Exclusion

If you feel you need a longer break, fv7 offers self-exclusion periods of 6 months or 1 year. During a self-exclusion, your account is suspended and you will not receive any marketing communications from fv7. You may request reactivation after the exclusion period has passed, subject to a mandatory review.

Permanent Self-Exclusion

Permanent self-exclusion is a final, irreversible step that closes your fv7 account indefinitely. Your account will be blocked, your balance will be settled and returned, and no future reactivation will be permitted. We strongly encourage anyone who believes they have a serious gambling problem to take this option without hesitation. Contact [email protected] to initiate the process.

Deposit Limits and Loss Controls

One of the most effective tools for responsible gaming is setting financial limits before you start playing. fv7 allows players to set the following restrictions on their account to keep spending manageable:

  • Daily deposit limit — caps the maximum BDT you can deposit within a 24-hour window
  • Weekly deposit limit — sets a ceiling across any rolling 7-day period
  • Monthly deposit limit — the broadest control, capping total deposits across a calendar month

Limits take effect immediately once set and can only be decreased without a waiting period. Increasing a limit requires a 72-hour cooling-off period to prevent impulsive decisions. Please contact our support team via [email protected] to request any limit changes.

Protecting Underage Players

fv7 strictly prohibits gambling by anyone under the age of 21. All account registrations are subject to identity verification, and we reserve the right to request age verification documents from any player at any time. Any account found to belong to an underage player will be immediately suspended and funds returned to the original payment source.

If you share a device with minors, we strongly recommend using parental-control software to restrict access to gambling sites. Do not share your fv7 login credentials with anyone, and always log out after your session. Keeping your account secure is the first line of defence against underage gambling within your household.

Get Help and Support

If you or someone you know is struggling with gambling-related issues, please reach out to our support team immediately. fv7 also encourages players to contact independent helplines for confidential, professional advice. Support is available 24 hours a day, 7 days a week, 365 days a year — including during Eid, Pohela Boishakh, and all public holidays in Bangladesh.

fv7 Support Email
[email protected]
Response Time
Typically within 2 hours — available 24/7, every day of the year including public holidays

All responsible gaming requests — including self-exclusion, limit adjustments, account locks, and cooling-off periods — are handled with complete confidentiality. We treat every player's wellbeing as our highest priority, and our team is trained to handle sensitive situations with care and respect.

Common Questions
How do I set a deposit limit on my fv7 account?
To set a deposit limit, contact our support team at [email protected] and specify whether you want a daily, weekly, or monthly cap and the BDT amount. Limits are applied immediately and can be lowered at any time. Increases require a 72-hour waiting period.
What is the minimum age requirement to play at fv7?
Players must be 21 years of age or older to register and play at fv7. We verify age during account registration and may request additional documents at any time. Accounts found to be held by underage individuals are immediately suspended.
How do I request a self-exclusion from fv7?
Email [email protected] with the subject 'Self-Exclusion Request' and specify whether you want a temporary (6 months or 1 year) or permanent exclusion. Our team will confirm and activate your exclusion within 24 hours. During exclusion, your account is locked and no deposits can be made.
Can I reactivate my account after a cooling-off period?
Yes, accounts paused for a cooling-off period (24 hours, 7 days, or 30 days) can be reactivated automatically once the period expires. Long-term self-exclusions (6 months or 1 year) require a written request after the period ends and are subject to a mandatory review. Permanent self-exclusions cannot be reversed under any circumstances.

Play Smart, Play Safe

When gambling stays fun, fv7 is the platform of choice for players across Bangladesh. Explore our games, read the FAQ, or return home — and always play within your limits.

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